Engaging Victorians on the future of our gas networks (July 2023 – June 2028)

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Australian Gas Networks, AusNet Services and Multinet Gas Networks are working together to understand what’s important to our stakeholders and the more than 2 million gas customers that we serve across metropolitan and regional Victoria.

We are adopting a four stage engagement approach.

Stage 1: Research and Strategy (complete)

  • Meetings with key stakeholders
  • Establish a Victorian Gas Networks Stakeholder Roundtable (VGNSR)
  • Engage with our Retailer Reference Group (RRG)
  • Developing our Stakeholder Engagement Plan

Stage 2: Developing our Draft Plan (current)

  • Key stakeholder input into developing our proposals through the VGNSR and RRG
  • Iterative customer workshops across Victoria with key customers segments (metro and regional)
  • Future of Gas dedicated engagement activities
  • Engaging with our major customers

Stage 3: Consultation on the Draft Plan (upcoming)

  • Publish our Draft Plans for AGN, AusNet Services and MGN and consulting stakeholders and customers on our proposals
  • Customer workshops to consult on our Draft Plan
  • Combining the VGNSR and RRG
  • Dedicated stakeholder engagement on the Future of Gas

Stage 4: Refinement and Ongoing Engagement (upcoming)

  • Combined VGNSR and RRG workshops
  • Future of Gas engagement activities
  • Meetings and briefings with AER Consumer Challenge Panel
  • Submission of Final Plans for AGN, AusNet Services and MGN

View the Final Engagement Plan here.

Australian Gas Networks, AusNet Services and Multinet Gas Networks are working together to understand what’s important to our stakeholders and the more than 2 million gas customers that we serve across metropolitan and regional Victoria.

We are adopting a four stage engagement approach.

Stage 1: Research and Strategy (complete)

  • Meetings with key stakeholders
  • Establish a Victorian Gas Networks Stakeholder Roundtable (VGNSR)
  • Engage with our Retailer Reference Group (RRG)
  • Developing our Stakeholder Engagement Plan

Stage 2: Developing our Draft Plan (current)

  • Key stakeholder input into developing our proposals through the VGNSR and RRG
  • Iterative customer workshops across Victoria with key customers segments (metro and regional)
  • Future of Gas dedicated engagement activities
  • Engaging with our major customers

Stage 3: Consultation on the Draft Plan (upcoming)

  • Publish our Draft Plans for AGN, AusNet Services and MGN and consulting stakeholders and customers on our proposals
  • Customer workshops to consult on our Draft Plan
  • Combining the VGNSR and RRG
  • Dedicated stakeholder engagement on the Future of Gas

Stage 4: Refinement and Ongoing Engagement (upcoming)

  • Combined VGNSR and RRG workshops
  • Future of Gas engagement activities
  • Meetings and briefings with AER Consumer Challenge Panel
  • Submission of Final Plans for AGN, AusNet Services and MGN

View the Final Engagement Plan here.

Discussions: All (2) Open (2)
  • Customer Workshop Feedback

    about 2 months ago
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    We thank you for your participation in our Customer Workshops.

    Our future plans are underpinned by effective engagement, capable of being accepted by customers and stakeholders and deliver in the long-term interests of our current and future customers.

    In this forum you can share your thoughts on our customer engagement workshops, provide general comments/feedback on issues of importance to you or ask any questions.

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  • General Feedback

    about 2 months ago
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    Our future plans are underpinned by effective engagement, capable of being accepted by customers and stakeholders and deliver in the long-term interests of our current and future customers.

    In this forum you can share your thoughts on our engagement, provide general comments/feedback on issues of importance to you or ask any questions.




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Page last updated: 22 September 2021, 13:06